Impact on society
and employees
The quality of life of Poles depends on our actions and ensuring the continuity of electricity supplies.

PSE’s particular concern is to ensure the safety of employees and personnel of contractors providing services to our company. Therefore, we constantly care about the development and safety of our technical infrastructure.

We are a modern organization, shaping an innovative work environment. We care about the development of competences of our employees. We want to continually strengthen the unique knowledge base within the organization and the expertise of PSE's staff responsible for maintaining a safe and stable power system.

We are committed to strengthening awareness and educating the public about how the electricity market works.
Employee health and safety is a very important area of management in our organization.
The employee health and safety management system has been implemented based on the recognized standard PN-ISO 45001:2018-06 “Occupational health and safety management systems – Requirements with guidance for use”.

The approach to management of the PSE's employee health and safety is based on the integrated environmental and occupational health and safety management system in place. The system covers all employees, so its objectives are fulfilled by all organizational units. Contractors working with PSE must also meet the requirements established by the system, and are required to comply with its policies. A dedicated unit responsible for occupational health and safety as well as for meeting the requirements of the system is the Work Environment Management Office.

The scope of the Management System covers the activities of PSE as a transmission system operator in Poland, consisting in the provision of electricity transmission service and the provision of access to the national power system, while maintaining the required operational safety criteria for this system. Specifically, the System covers operation/maintenance and project implementation, as well as the use of the PSE’s headquarters and the company's field locations and vehicles.

In terms of location, the System includes performing work at substations and on company-owned power lines, performing work at the PSE’s headquarters and the PSE field locations in: Konstancin-Jeziorna, Warsaw, Radom, Poznań, Bydgoszcz, Katowice and Kraków.
Objectives of the Office of Work Environment Management:
  • Ensuring compliance with legal requirements and following the available HSEQ (health, safety and environmental quality) practices with reference to employees, environmental protection, equipment and infrastructure maintenance, safety and quality, company operations, asset maintenance, and investment process implementation.
  • Exercising supervision and control over working conditions and environment, as well as over observance of occupational health and safety, fire protection and environmental protection regulations and rules for the PSE's assets, in accordance with applicable laws, also during the investment process.
  • Minimizing the probability of incidents in the work environment by implementing incident prevention solutions at the PSE Capital Group.
  • Performing tasks related to determining the circumstances of potential incidents and accidents in relation to the work environment: human, environment, maintenance of equipment and infrastructure at PSE, as well as analysis and determination of root causes of incidents.
Tasks of the Office of Work Environment Management:
  • Building a system and culture of safety and quality regarding the functioning of PSE, including the maintenance of assets and the implementation of the investment process.
  • GRI 103-3 Developing the company's quality management in accordance with the accepted standards and best practices.
  • Performing the duties of an occupational health and safety service.
  • Supervising the operation of the fire protection system for the PSE facilities within the scope of the powers and authority of the fire protection inspector.
  • Ensuring compliance with environmental requirements at the PSE facilities.
  • Organizing and maintaining a system related to the supervision of the HSEQ work environment.
  • Assisting units responsible for maintaining buildings, civil structures or grounds regarding occupational health and safety, environmental protection, and fire code requirements.
  • Developing regulations regarding identification and analysis of hazards as well as risks to human and environmental safety at PSE.
  • Collaboration with the Company's employee representatives in the scope of occupational health and safety consultations.
  • Collaborating in the development and updating of standards, including technical and technological standards within the Office's realm of responsibility.
  • Supporting the organizational units in the review of tender documentation and contracts regarding the HSEQ area.
GRI 103-2 GRI 403-2
The unit responsible for occupational health and safety management at PSE is the Office of Work Environment Management (BH). BH performs the duties of the occupational health and safety service, and has a leading role in identifying risks and developing standards regarding occupational health and safety. It also engages other units in activities related to this area. Communication with the employees is carried out, among others, by sharing documents – instructions, guidelines, orders – and current information on the intranet, through direct mailing to employees and publications in the corporate newspaper. BH analyzes the actual incidents and shares the knowledge about the identified causes of the incidents with the relevant persons in the organization. The company also provides a wide range of OHS training courses, including those required by law and those resulting from additional needs of the company. All OHS activities undertaken at PSE are included in the occupational health and safety management system, implemented and certified with reference to the requirements of PN-ISO 45001.
The identification and assessment of work-related risks is conducted based on the Manual for Hazard Identification and Occupational Risk Assessment at PSE. The quality of this process is guaranteed by the occupational risk assessment team (ZORZ), which comprises experts in occupational health and safety, HR management, medicine, industry-related matters, as well as representatives of the workforce and relevant organizational units.

Information on the results of occupational risk assessment is communicated to employees during initial and periodic OHS training. Occupational risk assessment sheets are updated periodically (at least every 2 years). The effect of occupational risk assessment are actions taken to reduce the risk, taking into account the hierarchy of hazard controls (e.g. elimination, substitution, engineering safety measures, organizational and administrative measures, personal protective equipment).
PSE has a system for reporting observations about the work environment through a HSEQ reporting platform. The employee has the option to make an anonymous (no blame policy) report as follows:
  • POS positive observation,
  • UC unsafe conditions,
  • UA unsafe acts,
  • NM a near miss without harm or damage,
  • AC actual accident with harm or damage.
According to the provisions of the Labor Code and the Instruction for reporting incidents and hazards in the work environment, an employee has the right to refrain from work if the working conditions do not comply with the provisions of occupational health and safety. The aforesaid issues are always subject to the periodic safety training. PSE has a stop work policy that is implemented each time in the safe work organization manuals.

Accidents at work are investigated in accordance with the provisions of the Regulation on determining the circumstances and causes of accidents at work. Each time the employer appoints an accident investigation team consisting of an employee of the occupational health and safety service and a social labor inspector. After the analysis of the incident, corrective recommendations are made, taking into account the hierarchy of controls, indicated in the accident investigation report. In addition to the accident investigation, PSE uses a root cause analysis (RCA) for the event to identify and assess the risks associated with an accident or a near miss. Accident analysis is performed using PSE's HSEQ hazard and risk matrix.
Workplace safety promotion activities
As a result of the standards, policy and strategy implemented in the company, as well as out of concern for human and environmental safety, all contracts concluded in 2020 between contractors and PSE include HSEQ contract clauses for occupational health and safety, fire protection and environmental supervision. The versatility of HSEQ clauses is demonstrated by the fact that they are used identically in maintenance and service contracts.

The HSEQ clauses come in three variants, specifying the subject matter and details of the requirements imposed on contractors. The ability to select the variants of these clauses allows the contractual provisions to be tailored as needed to the risks that may arise during the performance of a particular contract.

PSE strives to increase awareness of human and environmental safety. We attempt to do this by improving the terms and conditions of contracts as elements of our collaboration with contractors, but also by engaging them in issues related to the safety of the employees, infrastructure, equipment and environment.

In 2020, PSE applied a table of contractual penalties introduced a year before as part of new contracts concluded with contractors for investment and maintenance tasks. The use of the table is recommended by the staff of the Office of Work Environment Management for identified incidents or violations by a contractor. Penalties are applicable to violations of occupational health and safety, fire safety as well as environmental regulations and rules.
GRI 403-4
In accordance with the applicable regulations, our organization has an Occupational Health and Safety Committee in place. Meetings between the employer representatives and the community representation are held on a quarterly basis. In addition, the company’s occupational medicine physician attends the meetings to analyze and advise on problems in the area of occupational medicine and health care. The Occupational Health and Safety Committee meetings are documented. The minutes are always taken of each meeting.
The Occupational Health and Safety Committee meetings are an occasion to discuss occupational health and safety issues related to, but not limited to the following:
  • periodic reviews of the working conditions,
  • proposals to improve the working conditions,
  • analysis of potential hazards reported by employees,
  • analysis of the conclusions and recommendations from cross-checks performed by the social labor inspectors and the OHS service, as well as the decisions made by the accident investigation teams,
  • review and evaluation of specifications for the purchase of PPE, etc.
PSE has elected social labor inspectors divided into regional SLIs and the company’s SLI. The role of the SLI is described in the Act on the social labor inspection.
Employees can report their observations, problems, or risks in several ways, i.e. by:
    • sending a report to HSEQ@pse.pl,
    • using the HSEQ reporting platform,
    • contacting the BH staff directly,
    • contacting the Social Labor Inspector directly.
When drawing up instructions related to occupational health and safety, contract reviewers whose work is related to the subject of the document are always appointed.

OHS communication is effected, among others, through intranet publications, mailing to staff at every level of the organization, training, webinars and the company's magazine entitled “Transmission”.
Number and results of internal occupational health and safety audits
GRI 103-3
In 2020, 26 internal audits covering the scope of occupational health and safety requirements were conducted for the improvement of the occupational health and safety management system. All audits performed resulted from the annual schedule adopted for the company. The audits were conducted randomly, and the criteria were based on PN-ISO 45001:2018-06, legal acts, administrative decisions and internal regulations. Audits were conducted in each of the company's 22 departments and offices. In the units with the highest hazards related, among others, to working with power equipment and to implementation of investment tasks, the audits were performed 2 or 3 times a year, by choosing different locations. None of the audits revealed non-compliance in the area of occupational health and safety. The results of the audits confirmed the effectiveness of the occupational health and safety management system in place at PSE, operationally integrated with the environmental management system.
Occupational risk assessment
At PSE, occupational risk is assessed periodically for the identified groups of jobs, as well as for newly created jobs. All the new employees hired in 2020 and the employees changing jobs were informed about the occupational risks of their jobs, and became familiar with hazards, preventive measures as well as work methods and organization.

Due to the creation of a new organizational unit of the Department of Safety – the Aerial Operations Support Division in 2020, risks were identified, assessed and documented in the risk assessment sheets for employees working as pilots and power line aerial inspectors. The risk documentation was developed according to the PN-N-18002 methods on a three-level scale, and using the Risc Score method.
Tab. 1. Number of persons familiarized with occupational risk assessment in 2020
Number of persons familiarized with occupational risk assessment in 2020
Field units Number of people
Konstancin-Jeziorna 97
Bydgoszcz 14
Katowice 27
Poznań 19
Radom 20
Warszawa 32
CJI 18
OHS training
The new hires, as required by law, receive initial training on their first day of work. Employees then receive dedicated periodic training to update and supplement their knowledge as well as skills, at specific periods depending on their job function. In 2020, the education and development platform “e-DeK” was implemented at PSE, through which periodic training is currently conducted for employees in administrative and office as well as engineering and technical positions, and for persons in charge of employees, in the form of self-directed learning. The content of the training, along with the results of the examinations, is stored in an ICT system. Training for blue-collar workers is conducted in the form of an induction training.
Tab. 2. Number of employees trained in occupational health and safety in 2020.
Number of employees trained in occupational health and safety in 2020.
  Initial training Periodic training
Administrative and office positions Engineering and technical positions Blue-collar workers Persons in charge of employees In total
Konstancin-Jeziorna 97 143 69 44 0 30
ZKO Bydgoszcz 16 125 13 29 55 28
ZKO Katowice 29 163 3 20 0 140
ZKO Poznań 19 247 14 78 88 67
ZKO Radom 19 174 11 35 89 20
ZKO Warszawa 30 190 11 65 83 31
CIU (CJI) 18 84 36 40 0 8
TOTAL 228 1 126 157 311 315 324
GRI 403-5
General training in our organization includes the following:
  • initial occupational health and safety training provided on the employment date in the form of an induction training,
  • periodic training in occupational health and safety, conducted for:
    • administration and office employees: first within 1 year as of the employment date, next every 5 years;
    • engineering and technical employees: first within 1 year as of the employment date, next every 5 years;
    • engineering and technical employees working in particularly hazardous conditions: every year;
    • employees on managerial positions: first within 6 months as of the employment date, next every 5 years;
    • blue-collar workers: once a year.

Form of training: self-directed learning, except for training for blue-collar workers (induction training).
Training on specific work-related hazards included:
  • Safety leadership workshops: annual workshops for employees and contractors on safe work organization in the power sector.
    Webinar:
    • Module 1: Statistics and trends concerning cooperation with contractors / analysis of data collected during checks and inspections performed by BH.
    • Module 2: Occupational health and safety instructions for working with power equipment and systems / discussion of the newly implemented instructions at PSE, which fulfill the provisions of the Regulation of the Minister of Energy of August 28, 2019 on occupational health and safety when working with power equipment.
    • Module 3: HSEQ clauses in contracts with contractors / presentation of PSE standard contract clauses.
  • Workshops on instructions for safe work organization – a month of experience. A webinar discussing frequently asked questions about the new instructions
  • Webinars on hazards, ergonomics and the work environment.
The hazardous activities training provided in our organization includes:
  • workplace safety training,
  • training (induction training) before handing over a work area (each time),
  • training based on reports of the Disturbance Investigation Committee and accident investigation reports.
Training on hazardous situations includes:
  • workplace safety training,
  • periodic training in occupational health and safety,
  • training (induction training) before handing over a work area (each time),
  • training based on reports of the Disturbance Investigation Committee and accident investigation reports,
  • e-learning training for COVID-19 disease situations (a training on the e-DeK platform, based on PSE guidelines.
Other trainings
Mandatory trainings on the e-DeK platform (e-learning) delivered in 2020 covered the following topics:
  • Temperature screening guidelines;
  • COVID-19 disease management scenarios;
  • Training for evacuation coordinators (employees reported for a stay in barracks);
  • Training for persons designated to provide first aid and to operate AEDs (employees reported for a stay in barracks);
  • Revisions to the integrated environmental and OHS management system policy and manual, and OHS.
The occupational health and safety training system are not only compulsory OHS trainings required by law. It is also a system of various training courses addressed to specific groups of employees.
Active monitoring – facility inspections
All occupational health and safety inspections approved by the PSE President's order for 2020 have been completed. Inspections were carried out using checklists, and – due to the epidemic threat due to the COVID-19 pandemic – under a sanitary regime.
Tab. 3. Occupational health and safety inspections in 2020.
Field units Number of inspections scheduled Number of inspections performed Number of post-inspection recommendations
Konstancin-Jeziorna 1 8 40
ZKO Bydgoszcz 21 27 92
ZKO Katowice 29 42 188
ZKO Poznań 28 32 91
ZKO Radom 19 19 103
ZKO Warszawa 23 33 77
TOTAL 122 141 591
Cooperation with the State Fire Service
Due to the COVID-19 pandemic, fire drills have been limited, but no deadline for drill execution required by law was exceeded. An additional series of medical drills followed. All fire drills were documented with reports outlining conclusions and recommendations for implementation, including the following:
  1. Reviewing and updating the fire safety instructions regarding:
    • evacuation diagrams.
  2. Updating the data regarding:
    • a list of persons designated for fire fighting and evacuation,
    • contact persons,
    • emergency phone numbers.
  3. Removing defects in fire protection components that were diagnosed during the drills, which were related to the following:
    • fire alarm systems,
    • voice alarm systems,
    • fire doors.
Tab. 4. Evacuation drills, including those involving the State Fire Service, and medical drills in 2020
Evacuation drills, including those involving the State Fire Service, and medical drills in 2020..
  Number of evacuation drills Number of SFS drills Number of medical drills
Konstancin-Jeziorna 0 0 1
ZKO Bydgoszcz 0 1 1
ZKO Katowice 0 0 1
ZKO Poznań 2 1 1
ZKO Radom 0 0 1
ZKO Warszawa 3 0 1
TOTAL 5 2 6
GRI 403-7
Our organization conducts planned and ad hoc inspections of the work environment to identify hazards and risks, and to minimize the occurrence of hazards. Technical condition assessments are conducted. The organization provides measurements of the work environment such as noise, electromagnetic field, vibration, and electric shock hazards, among others. The results of the measurements are analyzed and, based on them, actions are taken to ensure that the negative effects on the health and lives of employees are minimized.
In 2020, 46 measurements of work environment were taken:
  • 29 electromagnetic field strength measurements,
  • 16 noise measurements,
  • 1 vibration measurement.
No electromagnetic field strength or vibration excess values were found in any of the cases. Exceeded noise levels result from normal operation of equipment (compressors, helicopters) – to address this issue, collective and personal protection equipment is used along with organizational measures such as limiting the duration of presence in the zone, which results directly from the occupational risk assessment.

Risks and hazards are managed by controlling the hierarchy of hazards, starting with elimination. In the area of electric power facilities, particularly hazardous work is carried out by licensed and authorized persons as part of the process of safe organization in working with power equipment and systems, while ensuring multi-level verification and assurance of the activities carried out.
Tab. 5. Workers covered by the occupational safety management system
GRI 403-8 Workers covered by the occupational safety management system
Number of employees who are subject to the system 2 627
Percentage of employees who are subject to the system 100
Percentage of workers who are not employees, but whose work and/or workplace is controlled by the organization, and who are subject to the system 100
Number of employees who are subject to a system that has been internally reviewed/audited 2 627
Percentage of employees who are subject to a system that has been internally reviewed/auditedy 100
Percentage of workers who are not employees, but whose work and/or workplace is controlled by the organization, and who are subject to a system that has been internally reviewed/audited 100
Number of employees who are subject to a system that has been audited or certified by a third party 2 627
Percentage of employees who are subject to a system that has been audited or certified by a third party 100
Percentage of workers who are not employees, but whose work and/or workplace is controlled by the organization, and who are subject to a system that has been audited or certified by a third party 100
Employees/groups of employees who were excluded from this indicator No exclusions
GRI 403-9
Tab. 6. Work-related injury rate
1. For all employees
  Work-related injury rate Values or description
1 For all employees  
1a Number of fatalities due to work-related injuries 0
1b Rate of fatalities due to work-related injuries 0
1c Number of serious work-related injuries (excluding fatalities) 0
1d Rate of serious work-related injuries (excluding fatalities) 0
1e Number of work-related injuries 2
1f Work-related injury rate 0,44
1g Main types of work-related injuries Leg injury (Achilles tendon rupture), head injury (laceration of eyelid and orbital region, contused wound of left eyebrow arch)
1h Number of hours worked 4 529 824
2. For all workers who are not employees but whose work and/or workplace is controlled by the organization
  Work-related injury rate Values or description
2 For all workers who are not employees but whose work and/or workplace is controlled by the organization  
2a Number of fatalities due to work-related injuries 0
2b Rate of fatalities due to work-related injuries 0
2c Number of serious work-related injuries (excluding fatalities) 0
2d Rate of serious work-related injuries (excluding fatalities) 0
2e Number of work-related injuries 0
2f Work-related injury rate 0
2g Main types of work-related injuries No injuries found.
2h Number of hours worked We do not keep complete statistics related to man-hours.
3. Work-related hazards that pose a risk of serious injury, including
  Work-related injury rate Values or description
3 Work-related hazards that pose a risk of serious injury, including Hazards do to moving, sharp, loose, protruding parts; electric shock hazards; fire and explosion hazards; fall hazards.
3a Hazard identification method Inspections (BH – 141, HSEQ – 471), HSEQ reports (UC – 2132, UA – 93, NM – 3, AC – 5), participation in the disturbance investigation committees (1), near miss analysis (7).
3b Which of these hazards caused or contributed to causing serious injury to workers during the reporting period No serious injuries found
3c Actions taken to eliminate or reduce these hazards, using a hierarchy of controls 1. IOBP update,
2. Safety leadership workshops for employees and contractors, 3. Analysis of the circumstances and causes of accidents at work, including corrective actions developed (2).
4. Measures taken to eliminate other work-related hazards and minimize risks using a hierarchy of controls.
  Work-related injury rate Values or description
4 Measures taken to eliminate other work-related hazards and minimize risks using a hierarchy of controls. 1. Revision of the instructions for safe work organization,
2. Safety leadership workshops for employees and contractors,
3. Analysis of the circumstances and cause of accidents at work, including corrective actions developed (2).
5. Please indicate if the rates were calculated based on 200,000 or 1,000,000 hours worked.
  Work-related injury rate Values or description
5 Please indicate if the rates were calculated based on 200,000 or 1,000,000 hours worked. 1 000 000
Wskaźniki wypadkowości
Rate of accidents at work at PSE, compared to average employment.


Rate of severity of accidents at work at PSE

Total recordable incident rate (TRIR) versus man-hours.



[MTC] Medical Treatment Case; minor injury, illness

[RWC] Restricted Work Case The employee cannot perform his/her work the next day, but is able to take another job / work in his/her position part-time or without performing all of the duties

[LTI] Lost Time Injury; major injury, illness. A work-related injury or illness that prevents the employee from engaging in any work the day after the incident

[FAT] Fatality: single fatality – a fatal accident or death due to a work-related injury or illness.
Year Man-hours FAT LTI RWC MTC LTIF TRIR
2018 3 921 900 0 0 1 4 0,00 1,27
2019 4 142 200 0 0 0 4 0,00 0,97
2020 4 529 824 0 0 2 0 0,00 0,44


GRI 403-10
There were no new reports of occupational diseases among the employees of our company in 2020.

GRI 103-3
HSEQ in numbers
Number of unsafe conditions (UC) and unsafe acts (UA) recorded; number of HSEQ checks
  • 2 293 HSEQ observations,
  • 1 799 unsafe conditions (UC),
  • 320 unsafe acts (UA),
  • 174 positive observations.

Between January and December 2020, 471 HSEQ checks were performed for ongoing investment tasks.
GRI EU18
Percentage of supplier employees who have received appropriate occupational health and safety training (estimated based on HSEQ checks)
UoM 2020
Percentage of supplier employees who have received appropriate occupational health and safety training, and who work at live substations (training provided by the Substation Engineer on Duty) % 100
Percentage of supplier employees who have received appropriate occupational health and safety training required by law (estimated based on HSEQ checks)* % 99
*The data are for employees hired by PSE suppliers, which means that the responsibility for occupational health and safety training lies with the suppliers.
Meetings with contractors on work safety
In September 2020, the second contractor workshops were held on HSEQ (Health, Safety, Environment and Quality) standards in the delivery of services contracted by our company. The agenda of the meeting included a presentation of the updated occupational health and safety instructions for power equipment and systems, which PSE has developed in accordance with the ordinance of the Minister of Energyof August 28, 2019 on occupational health and safety at Power Equipment, and a discussion of HSEQ clauses used in contracts for operation and investment tasks.

A meeting on similar subjects was also organized for employees, and was dedicated primarily to persons supervising the work of contractors and subcontractors.
PSE Life Saving Rules
Another element of building a safety culture at PSE is the development and dissemination of Life Saving Rules (LSRs) among PSE employees and associates.
This is a set of rules of conduct that address the biggest hazards associated with the company's operations. The documents indicate the responsibilities of persons performing the work and their supervisors, as well as prohibited actions. The LSRs are published in the form of posters and flyers. The rules are formulated as slogans calling for specific actions, namely:
  1. Keep a safe distance! – due to the risk to health and life posed by electric shock and arc flash burns, for work on live equipment and near voltage sources;
  2. Follow the work order instructions and use checklists! – for work on network assets carried out under particularly hazardous conditions, based on a written order;
  3. Observe safe organization of work on power equipment and systems!
  4. When working at heights, protect yourself and your tools from falling!
  5. Wear work clothing, safety footwear and personal protective equipment whenever required!
  6. Drive safely!
  7. React to and report dangerous situations!

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